Terms and Conditions & Privacy Policy

Last Updated: 20th March 2026

1. Introduction

Welcome to SelfEmployedCarers.com (“the Website”, “we”, “us”, “our”).

These Terms and Conditions, together with the Privacy Policy below, govern your use of the Website. By accessing or using the Website, you agree to be legally bound by these terms. If you do not agree, you must not use the Website.

2. Nature of the Service

SelfEmployedCarers.com is an online platform that connects self-employed carers with individuals seeking care services.

We:

• Provide a platform for introductions only
• Do not employ carers
• Are not a party to any agreement between users

All arrangements are made directly between users.

3. User Responsibilities

• You are solely responsible for your interactions with other users
• You will independently verify:
  • Identity
  • Qualifications
  • References
  • Background checks
• You will comply with all applicable laws and regulations
• Any agreement formed is strictly between you and the other party

4. Identity & Vetting Disclaimer

While we may offer features that allow carers to upload identity or vetting documents:

• We do not guarantee the accuracy, authenticity, or validity of any documents
• Verification indicators (e.g. “ID Verified”) are based on limited checks and should not be solely relied upon
• Users must carry out their own due diligence

5. Safety

Users are responsible for their own safety when interacting with others both online and offline.

We strongly recommend:

• Conducting interviews
• Requesting references
• Taking reasonable safeguarding precautions

6. Fees and Payments

We do not charge fees. If any applicable fees will be clearly communicated before purchase.

7. Prohibited Use

• Provide false or misleading information
• Upload fraudulent documents
• Use the platform for unlawful purposes
• Harass, abuse, or harm other users

We reserve the right to suspend or terminate accounts for breaches.

8. Dispute Resolution

• Disputes are strictly between users
• We are not responsible for resolving disputes
• We encourage users to resolve issues amicably

9. Limitation of Liability

To the fullest extent permitted by law, SelfEmployedCarers.com shall not be liable for:

• Any indirect or consequential loss
• Loss of income, reputation, or opportunity
• Any damages arising from user interactions or agreements

10. Release of Liability

You agree to release and hold harmless SelfEmployedCarers.com, its owners, employees, and affiliates from any claims arising out of disputes between users.

11. Account Suspension and Termination

• If you breach these terms
• If required by law
• At our discretion where necessary to protect users or the platform

12. Intellectual Property

All content on the Website (excluding user content) is owned by or licensed to us and may not be copied or used without permission.

13. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

Privacy Policy

14. Introduction

We are committed to protecting your personal data and complying with UK data protection laws.

15. Information We Collect

We may collect:

• Personal Information: Name, Email address, Contact details
• Usage Data: Website activity, IP address, Device/browser information
• User Content: Messages, Profile information, Uploaded content

16. How We Use Your Information

• Provide and operate the platform
• Connect carers and clients
• Communicate with you
• Improve our services
• Comply with legal obligations

17. Lawful Basis for Processing

• Legitimate interests
• Legal obligations
• Consent (where applicable)

18. Sharing Your Information

• With other users (profile visibility)
• With service providers (hosting, support, analytics)
• Where required by law

We do not sell your personal data.

19. Identity and Vetting Information

We may collect and process identity documents (such as passports or driving licences) and vetting documentation (such as DBS certificates).

• Use: Verification purposes only
• Retention: Deleted after verification where possible
• Stored: Verification status and date only

20. Data Security

We take reasonable steps to protect your data including secure storage, access controls, and encryption. However, no system is completely secure.

21. Data Retention

We retain personal data only as long as necessary for services, legal compliance, and business purposes.

22. Your Rights

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request data portability

Contact: admin@selfemployedcarers.com

23. Changes to These Terms

We may update these terms from time to time. Updated versions will be posted with a revised date.

24. Contact

If you have any questions, contact: admin@selfemployedcarers.com